BUS477

Team Charter - BE Solutions (Team #7)

Course Title: BUS477

Instructor: Ean Jackson

Team Members:  Anna Jurczak (BUS477), Sonny Wan (BUS477), Daniel Chen (BUS477), Jeffrey Sun (ENSC201), Jeffrey Ip (ENSC201), Joseph Liu (ENSC201), Celestine Poon (ENSC201), Clara Luo (ENSC201)

Team Member Skill Inventory 

Anna will contribute her skill as a leader by being our Team Leader. She will lead meetings, organize our work and assign tasks. She will be responsible for Internet research and PowerPoint presentations.

Sonny has completed his Marketing Concentration at SFU and has 3 years of promotion experience in the Entertainment industry. His main focus will be finding a niche market for our potential customers. He also has extensive knowledge on marketing research, which will enable him to help do a lot of the research needed for this project.

Daniel is an Entrepreneur with 3 years experience in the retail- trade industry. His on going business includes over sea’s trading of floor tiles, and local distribution. His expertise is in business presentations, which came from his years of public speaking and also developed through business deal negotiations.

Jeffrey Ip has been involved in a vast range of programming languages and styles. He has a positive attitude and good people skills to promote productivity at all times. He can design, develop and maintain the projects in all aspects. Has extensive knowledge on technology trends and available technologies. Adaptive working abilities allow him to be able to work with a team or independent development.

Jeffrey Sun will bring to the team his experience in customer-driven programming projects. With ever changing specifications, he will keep close communication with the customer and monitor that the changes have been included within the product. By also having experience in information technology, he will be able to respond to customer issues with helpful high-level explanations without confusing technical jargon.

Joseph has over 4 years of experience as a technical support consultant in the health care industry. His friendly disposition enables him to naturally provide excellent customer service. He will be offering technical suggestions to prevent difficulties customers may find with using the product. This will help in tailoring the product towards the customers’ needs and forming a user-friendly product.

Celestine will help with development of the product to upgrade it to the consumer’s satisfaction. She has great customer service and can help answer any inquiries consumers may have. She can also make appropriate changes to each consumer’s personal needs, and change the product accordingly.

Clara will focus on assessing the usability of the product. With her excellent analyzing and technical problem solving skills, she will evaluate the proposed product and provide feedback to the team for use in design. She will assist the team to shape the product such that it meets the requirements the user expects from this product.

Learning Team Goals

1. To be the most intriguing product ever presented in a Bus477 class.
2. Develop team skills through the progress of our project
3. We want to learn the essential skills in presenting a perfect presentation.
4. Every Team Member will complete his required work within our internally assigned deadlines.
5. Every Team Member will attend all the meetings, with full attendance with no excuses.
6. Create the actual product which we can actually succeed in the real market.

Potential Barriers

1. Communication barriers – Business and Engineering students have very busy schedules and heavy work loads which may lead to problems when arranging an appropriate time for meeting. Emails and phone calls will be used when meeting in person is not possible; however this sort of communication would not be as efficient and clear in comparison to meeting face-to-face.
2. Scheduling – Because there are 8 people on our team, it would be difficult to agree on one single time for everyone to meet up. There is also a commuting problem when the members of our team live in very different geographic areas. We hope to meet for 1 hour before/after every class to keep a close update on progress from both sides of the team.
3. Problems with obtaining patents.

Ground Rules

1. Our team meets up on a weekly basis before/after class for 1 hour at Tim Horton’s at the WMC.
2. Internal deadlines that have been set by the team will be posted in our weekly basis through a group email at the end of the meeting which is held after class. 
3. Attendance is mandatory, if someone in the team is unable to attend the meeting a 24 hour prior notice is needed so that the team can reassign the work distribution.
4. There will be an agenda for each meeting and each member is expected to participate in discussing open topics. It is crucial for team members to share their ideas to the team.
5. Respect will be a key issue through our meetings; we want to respect the one that is talking by paying attention and listening to every detail that each member has to share. There will be an assigned mediator for each meeting to facilitate the meeting.

Conflict Management 

1. Sonny Wan will be our group mediator and is responsible for handling any conflicts within the project team and facilitate any respect issues.
2. Group member have to make sure to abide by the ground rules. Those who fail to do so should give reasons why. Meanwhile, the mediator should keep in touch with each group member to ensure steady progress.
3. Mediator will prevent social loafing, by distributing the work evenly among group members. Members are also allowed to suggest opinions with regards to fairness in the group.

Weekly Team Update

Week 5 - Team Update - BE Solutions (Team #7)

Team Members: Anna Jurczak (BUS477), Sonny Wan (BUS477), Daniel Chen (BUS477), Jeffrey Sun (ENSC201), Jeffrey Ip (ENSC201), Joseph Liu (ENSC201), Celestine Poon (ENSC201), Clara Luo (ENSC201)

Meeting time/location:  We met with Larry Lee on Friday, 9^th October at 2:30 p.m. After meeting with Larry we spent an hour discussing and dividing our tasks for the next week.

Resolved/ToDo:

• We agreed to meet on Tuesday, 20th October at Tim Horton’s (at 2:30 p.m.)
• Anna and Sonny to visit Sam Thiara’s office and prepare business plan template
• Jeffrey Sun and Joseph to look into security business contacts
• Anna and Joseph to prepare questions for the survey we want to conduct
• Rest of the team to do market research and to look into bank contacts